Hello,
we tried to use the salesforce integration and were completely underwhelmed with it's performance. as such we removed it from our phone system...
The trouble is, we now have a thousand contact entries from CRM that we cant edit or delete. some of the contacts have incorrect information associated with customers who call regularly.
How can I delete these contacts. tbh, ALL of our current contacts are from the old CRM test so if necessary we'd be fine just blowing away the entire contact list and starting over!
EDIT: when we try to just delete a contact in the webclient, we get the following error:
we tried to use the salesforce integration and were completely underwhelmed with it's performance. as such we removed it from our phone system...
The trouble is, we now have a thousand contact entries from CRM that we cant edit or delete. some of the contacts have incorrect information associated with customers who call regularly.
How can I delete these contacts. tbh, ALL of our current contacts are from the old CRM test so if necessary we'd be fine just blowing away the entire contact list and starting over!
EDIT: when we try to just delete a contact in the webclient, we get the following error:
Code:
This contact entry cannot be modified because it was created / syncronized by 3CX Phone System Company Directory Manager via CRM Integration or Microsoft Exchange / LDAP Services. To edit this contact, you need to modify it at CRM / Exchange level and wait for 3CX Phone System Company Directory service to syncronize again.
