Delete Wav files from IVR/Digital Receptionist

[Sergio Fernandez]

It seems that there is no easy way to remove the wav files that are used for IVR/Digital Receptionist. It would be useful if this could be as streamlined as deleting a voicemail from an extention

Current version 3CX 16.0.493 on Debian

 

[VoIPTools]

Until 3CX provides an easy solution, you could use our VoIPTools REST API. One API to get the list of wav files, and another API to delete the files. I realize that's not "streamlined" but you could build your own little interface/script to do it?

 

[cparker_RCT]

I use WinSCP and navigate to /var/lib/3cxpbx/Instance1/Data/Ivr/Prompts/
You can remove them as you see fit, and 3CX doesn't mind one bit so long as you don't delete any system prompts.

 

[AWS2P]

I use WinSCP and navigate to /var/lib/3cxpbx/Instance1/Data/Ivr/Prompts/

Yes, really best friendly way to do this for each pbx, a delete button is so much desired everywhere file management is needed in console, one day perhaps DEVs will be good for us and add this usefull button.