Dial out numbers - Good or bad?

[kylejwx93]

Many phone systems I have used in the past required dialing a certain number such as 9 or 0 to reach an outside line. These systems also started calling an internal or external number as soon as the system recognized the number and the user stopped dialing.

I'm deploying 3CX with Yealink phones and it seems to work the opposite way. I'm not required to dial 9 to reach an outside number, but I am required to press send on the phone to place the call. Honestly, I kind of like this way of doing it better. It behaves more like a cell phone and seems intuitive to me. Is there any problem or disadvantage to this?

 

[VoIPTools]

In my opinion, dialing 9 to access an outside line is archaic and should not be used. Also, be aware that the phone has an inter-digit timeout. If you just wait, it will dial the number for you.

 

[Saqqara]

Modern system, will detect internal extensions and external numbers - so no need to dial 0, 9 , selecting line If people are use to having to dial 0 or 9 setup your outbound rules to detect the prefix and remove it

The yealink should timeout and dial the number without you have to press the 'send' button