Dialing Wrong Number

[ckueven]

We have a problem when dialing out... I dialed a long distance number and it worked fine, then I tried to call a local number and I got "Thank you for calling AT&T blah blah...." So I hang up and try again just a few seconds later and the call went through. This is a very commong occurence in our 3CX. It's an intermittent problem, sometimes very intermittent sometimes not. Maybe 50% of the time the calls go through properly. Here's a posting of my logs, the number in the INVITE portions is the correct number dialed. We have a Patton 4114 gateway. No firewall, no antivirus. Using Snom phones. This problem exists when dialing from a deskphone or from the 3CX client. Any ideas?



08:48:46.224 Call::Terminate [CM503008]: Call(20): Call is terminated
08:48:46.192 Call::Terminate [CM503008]: Call(20): Call is terminated
08:47:33.380 CallLeg:nConfirmed Session 14568 of leg C:20.1 is confirmed
08:47:33.286 CallCtrl:nLegConnected [CM503007]: Call(20): Device joined: sip:[email protected]:5060
08:47:33.270 CallCtrl:nLegConnected [CM503007]: Call(20): Device joined: sip:[email protected]:2051;line=cqojocc4
08:47:33.270 MediaServerReporting::SetRemoteParty [MS210001] C:20.2:Answer received. RTP connection: 172.16.100.101:4932(4933)
08:47:33.270 CallLeg::setRemoteSdp Remote SDP is set for legC:20.2
08:47:29.395 MediaServerReporting::SetRemoteParty [MS210007] C:20.1:Answer provided. Connection(by pass mode): 172.16.100.101:4932(4933)
08:47:29.395 MediaServerReporting::SetRemoteParty [MS210001] C:20.2:Answer received. RTP connection: 172.16.100.101:4932(4933)
08:47:29.395 CallLeg::setRemoteSdp Remote SDP is set for legC:20.2
08:47:29.395 Line:rintEndpointInfo [CM505002]: Gateway:[Patton] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Patton SN4114 JO EUI MxSF v3.2.8.45 00A0BA03C933 R4.2 2007-09-19 H323 SIP FXS FXO] Transport: [sip:172.16.100.100:5060]
08:47:29.395 CallCtrl:nAnsweredCall [CM503002]: Call(20): Alerting sip:[email protected]:5060
08:47:29.177 MediaServerReporting::SetRemoteParty [MS210006] C:20.2:Offer provided. Connection(by pass mode): 172.16.100.43:50056(50057)
08:47:29.145 CallCtrl:nSelectRouteReq [CM503004]: Call(20): Calling: PSTNline:6014835272@(Ln.10000@Patton)@[Dev:sip:[email protected]:5060, Dev:sip:[email protected]:5062, Dev:sip:[email protected]:5064, Dev:sip:[email protected]:5066]
08:47:29.130 CallCtrl:nSelectRouteReq [CM503010]: Making route(s) to [sip:[email protected];user=phone]
08:47:29.130 MediaServerReporting::SetRemoteParty [MS210000] C:20.1:Offer received. RTP connection: 172.16.100.43:50056(50057)
08:47:29.130 CallLeg::setRemoteSdp Remote SDP is set for legC:20.1
08:47:29.130 Extension:rintEndpointInfo [CM505001]: Ext.128: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snom300/6.5.13] Transport: [sip:172.16.100.100:5060]
08:47:29.067 CallCtrl:nIncomingCall [CM503001]: Call(20): Incoming call from Ext.128 to [sip:[email protected];user=phone]
08:47:29.067 CallLeg:nNewCall [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 172.16.100.43:2051;branch=z9hG4bK-p8c1tyirnrc2;rport=2051
Max-Forwards: 70
Contact: [sip:[email protected]:2051;line=cqojocc4];flow-id=1
To: [sip:[email protected];user=phone]
From: "Jason Porter"[sip:[email protected]];tag=0drofmg0mx
Call-ID: 3c30f178f1b3-jbgop0c1mhdp@snom300-0004132863BF
CSeq: 2 INVITE
Session-Expires: 3600;refresher=uas
Min-SE: 90
Accept: application/sdp
Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO
Proxy-Authorization: Digest username="128",realm="3CXPhoneSystem",nonce="12865528048:0888fde0144efce2783e64da1ca5c247",uri="sip:[email protected];user=phone",response="86710b21ca8c20b1fb13627951d905cc",algorithm=MD5
Supported: timer, 100rel, replaces, callerid
User-Agent: snom300/6.5.13
Allow-Events: talk, hold, refer
Content-Length: 0
P-Key-Flags: keys="3"
08:45:18.833 Call::Terminate [CM503008]: Call(19): Call is terminated
08:45:18.802 Call::Terminate [CM503008]: Call(19): Call is terminated
08:45:08.380 CallLeg:nConfirmed Session 14556 of leg C:19.1 is confirmed
08:45:08.286 CallCtrl:nLegConnected [CM503007]: Call(19): Device joined: sip:[email protected]:5060
08:45:08.255 CallCtrl:nLegConnected [CM503007]: Call(19): Device joined: sip:[email protected]:2051;line=cqojocc4
08:45:08.255 MediaServerReporting::SetRemoteParty [MS210001] C:19.2:Answer received. RTP connection: 172.16.100.101:4930(4931)
08:45:08.255 CallLeg::setRemoteSdp Remote SDP is set for legC:19.2
08:45:04.489 MediaServerReporting::SetRemoteParty [MS210007] C:19.1:Answer provided. Connection(by pass mode): 172.16.100.101:4930(4931)
08:45:04.489 MediaServerReporting::SetRemoteParty [MS210001] C:19.2:Answer received. RTP connection: 172.16.100.101:4930(4931)
08:45:04.489 CallLeg::setRemoteSdp Remote SDP is set for legC:19.2
08:45:04.489 Line:rintEndpointInfo [CM505002]: Gateway:[Patton] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Patton SN4114 JO EUI MxSF v3.2.8.45 00A0BA03C933 R4.2 2007-09-19 H323 SIP FXS FXO] Transport: [sip:172.16.100.100:5060]
08:45:04.489 CallCtrl:nAnsweredCall [CM503002]: Call(19): Alerting sip:[email protected]:5060
08:45:04.317 MediaServerReporting::SetRemoteParty [MS210006] C:19.2:Offer provided. Connection(by pass mode): 172.16.100.43:51654(51655)
08:45:04.286 CallCtrl:nSelectRouteReq [CM503004]: Call(19): Calling: PSTNline:6014835272@(Ln.10000@Patton)@[Dev:sip:[email protected]:5060, Dev:sip:[email protected]:5062, Dev:sip:[email protected]:5064, Dev:sip:[email protected]:5066]
08:45:04.270 MediaServerReporting::SetRemoteParty [MS210000] C:19.1:Offer received. RTP connection: 172.16.100.43:51654(51655)
08:45:04.270 CallCtrl:nSelectRouteReq [CM503010]: Making route(s) to [sip:[email protected];user=phone]
08:45:04.270 CallLeg::setRemoteSdp Remote SDP is set for legC:19.1
08:45:04.270 Extension:rintEndpointInfo [CM505001]: Ext.128: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snom300/6.5.13] Transport: [sip:172.16.100.100:5060]
08:45:04.192 CallCtrl:nIncomingCall [CM503001]: Call(19): Incoming call from Ext.128 to [sip:[email protected];user=phone]
08:45:04.161 CallLeg:nNewCall [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 172.16.100.43:2051;branch=z9hG4bK-vzzzbjd2h1x1;rport=2051
Max-Forwards: 70
Contact: [sip:[email protected]:2051;line=cqojocc4];flow-id=1
To: [sip:[email protected];user=phone]
From: "Jason Porter"[sip:[email protected]];tag=c70243u78h
Call-ID: 3c30f0e5c350-6wf5je4ckdre@snom300-0004132863BF
CSeq: 2 INVITE
Session-Expires: 3600;refresher=uas
Min-SE: 90
Accept: application/sdp
Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO
Proxy-Authorization: Digest username="128",realm="3CXPhoneSystem",nonce="12865527903:05e5b3718c1dcfceb659e961b3ea2dc5",uri="sip:[email protected];user=phone",response="de6bdb02369e1f8cbd0eaf5b132d99b4",algorithm=MD5
Supported: timer, 100rel, replaces, callerid
User-Agent: snom300/6.5.13
Allow-Events: talk, hold, refer
Content-Length: 0
P-Key-Flags: keys="3"
08:38:41.474 Call::Terminate [CM503008]: Call(18): Call is terminated
08:38:41.442 Call::Terminate [CM503008]: Call(18): Call is terminated
08:36:56.880 CallLeg:nConfirmed Session 14493 of leg C:18.1 is confirmed
08:36:56.755 CallCtrl:nLegConnected [CM503007]: Call(18): Device joined: sip:[email protected]:5060
08:36:56.724 CallCtrl:nLegConnected [CM503007]: Call(18): Device joined: sip:[email protected]:2051;line=cqojocc4
08:36:56.724 MediaServerReporting::SetRemoteParty [MS210001] C:18.2:Answer received. RTP connection: 172.16.100.101:4928(4929)
08:36:56.724 CallLeg::setRemoteSdp Remote SDP is set for legC:18.2
08:36:52.989 MediaServerReporting::SetRemoteParty [MS210007] C:18.1:Answer provided. Connection(by pass mode): 172.16.100.101:4928(4929)
08:36:52.989 MediaServerReporting::SetRemoteParty [MS210001] C:18.2:Answer received. RTP connection: 172.16.100.101:4928(4929)
08:36:52.989 CallLeg::setRemoteSdp Remote SDP is set for legC:18.2
08:36:52.989 Line:rintEndpointInfo [CM505002]: Gateway:[Patton] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Patton SN4114 JO EUI MxSF v3.2.8.45 00A0BA03C933 R4.2 2007-09-19 H323 SIP FXS FXO] Transport: [sip:172.16.100.100:5060]
08:36:52.989 CallCtrl:nAnsweredCall [CM503002]: Call(18): Alerting sip:[email protected]:5060
08:36:52.786 MediaServerReporting::SetRemoteParty [MS210000] C:18.1:Offer received. RTP connection: 172.16.100.43:62976(62977)
08:36:52.786 CallLeg::setRemoteSdp Remote SDP is set for legC:18.1
08:36:52.786 MediaServerReporting::SetRemoteParty [MS210006] C:18.2:Offer provided. Connection(by pass mode): 172.16.100.43:62976(62977)
08:36:52.755 CallCtrl:nSelectRouteReq [CM503004]: Call(18): Calling: PSTNline:19516622689@(Ln.10000@Patton)@[Dev:sip:[email protected]:5060, Dev:sip:[email protected]:5062, Dev:sip:[email protected]:5064, Dev:sip:[email protected]:5066]
08:36:52.739 CallCtrl:nSelectRouteReq [CM503010]: Making route(s) to [sip:[email protected];user=phone]
08:36:52.739 Extension:rintEndpointInfo [CM505001]: Ext.128: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snom300/6.5.13] Transport: [sip:172.16.100.100:5060]
08:36:52.661 MediaServerReporting::SetRemoteParty [MS210000] C:18.1:Offer received. RTP connection: 172.16.100.43:62976(62977)
08:36:52.661 CallCtrl:nIncomingCall [CM503001]: Call(18): Incoming call from Ext.128 to [sip:[email protected];user=phone]
08:36:52.661 CallLeg::setRemoteSdp Remote SDP is set for legC:18.1
08:36:52.661 CallLeg:nNewCall [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 172.16.100.43:2051;branch=z9hG4bK-yf0s1zt0xoh2;rport=2051
Max-Forwards: 70
Contact: [sip:[email protected]:2051;line=cqojocc4];flow-id=1
To: [sip:[email protected];user=phone]
From: "Jason Porter"[sip:[email protected]];tag=7pwu08ndub
Call-ID: 3c30eef6a122-eknxfeamygzy@snom300-0004132863BF
CSeq: 2 INVITE
Session-Expires: 3600;refresher=uas
Min-SE: 90
Accept: application/sdp
Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO
Proxy-Authorization: Digest username="128",realm="3CXPhoneSystem",nonce="12865527412:cf2b47529ecda2eac1cfd72742309d04",uri="sip:[email protected];user=phone",response="70af0c3af9ae4479cd0c844338b08827",algorithm=MD5
Supported: timer, 100rel, replaces, callerid
User-Agent: snom300/6.5.13
Allow-Events: talk, hold, refer
Content-Length: 0
P-Key-Flags: keys="3"