DID number in CRM integration

[Jan Gils]

We have 2 DID's in our 3CX configuration, each for a different company.

How can we implement 2 independent CRM lookups for each DID? Or can we use the DID as a parameter in the lookup request for the CRM?

 

[Evolute IT]

We have 2 DID's in our 3CX configuration, each for a different company.

How can we implement 2 independent CRM lookups for each DID? Or can we use the DID as a parameter in the lookup request for the CRM?

No, not at the moment. You can only have 1 CRM per 3CX instance, and there's no variable for the DID. It has been requested tho.