DID routing not working

[pukkainc]

I have one Patton gateway, port 90001. There are 3 DIDs for this gateway. I want them each to do different things when called. I see where the settings are for the DID, bit the Gateway's setting overrides them. So both DIDs do whatever the gateway port is set to do.

What am I missing?

 

[OlegR_3CX]

Hello pukkainc,

please make sure you have up to date firmware on your Patton gateway, here is the link: http://www.patton.com/support/upgrades/
It seems that your are trying to configure FXO gateway, please see the detailed guide of configuring Patton FXO gateway here: http://www.3cx.com/voip-gateways/patton-smartnode-sn4112/

 

[pukkainc]

Hello pukkainc,

please make sure you have up to date firmware on your Patton gateway, here is the link: http://www.patton.com/support/upgrades/
It seems that your are trying to configure FXO gateway, please see the detailed guide of configuring Patton FXO gateway here: http://www.3cx.com/voip-gateways/patton-smartnode-sn4112/

This is a Patton 4180 VOIP gateway. I am setting it up as ISDN T1, not FXO.

Thanks!

 

[pukkainc]

Update: when I added the DIDs to 3CX, I included the area code (10 digit number). The actual DID does not include the area code, so the DID coming in didn't match any rule, so it used the gateway rule. After fixing my DIDs, everything worked as expected.