Solved DIDs not routing to correct Ring Group

[DaveSD]

DID not routing to correct Ring Group
Version 15.5.10244.4

Sip Trunk
Flowroute sip.flowroute.com Provider Main line 8582252349
DID/DDI Number
8582252349
7602304470
Inbound Rules
DID Abbey Flowroute 8582252349 800 Abbey Line 800 Abbey Line
DID Forgotten Barrel Flowroute 7602304470 801 Forgotten Barrel 801 Forgotten Barrel

Ring Group 800 Abbey Line
DID Assigned
8582252349 (800,800)


Ring Group 801 Forgotten Barrel
DID Assigned
7602304470 (801,801)


Calls to both numbers (8582252349 or 7602304470) goto 800 - Abbey Line

Extensions for Forgotten Barrel do not ring when you call 760-230-4470, but the extensions in 800 - Abbey Line ring, both numbers goto Ring Group 800.

Anyone have any ideas?

Thanks,

~David

 

[neville]

What is assigned in the SIP trunk settings for the extension?

Try *2304470 and *2252349 as the did numbers. They might be sending a different did string.

 

[DaveSD]

You are my new best friend, that worked. Thank you!