Solved Different DDIs to same call queue - telling these apart

[PreviouslyAsterisk]

I have a customer that wants several call queues, with the same agents. They do not want the agents to log in (and out!) of half a dozen different queues.

What they'd like is one queue, but with several DDIs - they would like to know which DDI is called.

At first glance, it appears that the only thing that can be presented to the handsets when ringing is the call queue name. The only way around this is to have several queues.

Any bright ideas to solve my problem?

 

[leejor]

Add a name, or code to each DID.

https://www.3cx.com/community/threads/ht812-any-suggestions-how-to-get-started.55741/

https://www.3cx.com/docs/manual/inbound-did-call-routing/

 

[PreviouslyAsterisk]

Oh gosh, how did I forget this -thank you! Such a simple solution!

 

[YiannisH_3CX]

Glad to see the issue has been resolved.