Different Recording for Saturday

[daveh82]

We operate a call center M-F 8-6pm. On Saturday's it is closed, however I need to have a different recording for the same same DID so that customers can reach a retail store at the same location that is open 9-5. I don't want to present the same recording that is presented during the week as the options are different. So essentially I need phone calls directed at 555-555-5555 to go to one digital receptionist M-F, and a different one on Saturday's.

 

[Saqqara]

I think you will require Call flow (VAD) which is part of 15.5 Pro version

https://www.3cx.com/blog/releases/call-flow-designer/

 

[JasonNadeau]

So you want an opening greeting, a closed greeting to be used monday to friday, and another greeting for saturdays 9-5 ?

 

[daveh82]

So you want an opening greeting, a closed greeting to be used monday to friday, and another greeting for saturdays 9-5 ?

Exactly.