Hi,
I've set up 3cx free edition with GoTalk in Australia and everything seems ok, except the Digital Receptionist does not work for incoming external calls.
If I set route incoming calls to an extension, hunt group, or voicemail it all works fine.
If I set it to Digital Receptionist, the call picks up and all you hear is silence. Pushing the options does not work either.
If I ring the DR from an internal extension, I get the prompt and everything works fine.
This is really weird since all other incoming methods are fine.
Any Ideas anyone? My log file is below.
Bryan
I've set up 3cx free edition with GoTalk in Australia and everything seems ok, except the Digital Receptionist does not work for incoming external calls.
If I set route incoming calls to an extension, hunt group, or voicemail it all works fine.
If I set it to Digital Receptionist, the call picks up and all you hear is silence. Pushing the options does not work either.
If I ring the DR from an internal extension, I get the prompt and everything works fine.
This is really weird since all other incoming methods are fine.
Any Ideas anyone? My log file is below.
Bryan
Code:
18:14:09.788 MediaServerReporting::RTPReceiver [MS105000] C:50.1: No RTP packets were received:remoteAddr=202.169.178.12:13272,extAddr=220.245.250.224:9014,localAddr=220.245.250.224:9014
18:14:09.785 Call::Terminate [CM503008]: Call(50): Call is terminated
18:14:09.725 Call::Terminate [CM503008]: Call(50): Call is terminated
18:14:09.697 LineCfg::getInboundTarget [CM503012]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:80
18:13:46.337 CallCtrl::onLegConnected [CM503007]: Call(50): Device joined: sip:[email protected]:40600;rinstance=231b806fda1d2328
18:13:46.335 LineCfg::getInboundTarget [CM503012]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:80
18:13:46.292 CallCtrl::onLegConnected [CM503007]: Call(50): Device joined: sip:<removed>@202.169.178.10:5060
18:13:46.279 Extension::printEndpointInfo [CM505001]: Ext.80: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Voice Mail Menu] Transport: [sip:127.0.0.1:5060]
18:13:46.279 CallCtrl::onAnsweredCall [CM503002]: Call(50): Alerting sip:[email protected]:40600;rinstance=231b806fda1d2328
18:13:45.754 CallCtrl::onSelectRouteReq [CM503004]: Call(50): Calling: Ext:Ext.80@[Dev:sip:[email protected]:40600;rinstance=231b806fda1d2328]
18:13:45.752 CallCtrl::onSelectRouteReq [CM503010]: Making route(s) to [sip:[email protected]:5060]
18:13:45.749 Line::printEndpointInfo [CM505003]: Provider:[GoTalk] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [ENS2.5.31] Transport: [sip:10.1.1.2:5060]
18:13:45.748 LineCfg::getInboundTarget [CM503012]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:80
18:13:45.662 CallCtrl::onIncomingCall [CM503001]: Call(50): Incoming call from <removed>@(Ln.10000@GoTalk) to [sip:[email protected]:5060]
18:13:45.299 LineCfg::getInboundTarget [CM503012]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:80
