Digital Receptionist transfer music and MOH

[Tom Cowley]

Can I specify a different digital receptionist transfer .wav file than the default MOH?

I use the USprogresstone.wav file for when the digital receptionist is transferring a call to a ring group, but I would like all handsets to play a different file by default when they put someone on hold.

 

[Saqqara]

You have not specified which version of 3CX

In 15.5, under settings you will find Music On Hold,

 

[Tom Cowley]

Hi.

We're on 15.0.62928.5

I know I can change the on hold music, but I want all phones to play one audio file when someone is on hold, and a different audio file when the digital receptionist is transferring someone.

Do you know if that's possible?

Thanks.