Digital Receptionist Unable to Transfer Calls

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Kinjutsu

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I'm having trouble with the digital receptionist. Everything is working on my system, I can make outgoing calls, I can call local extensions, but when using the digital receptionist it's not working. Basically what happens is the receptionist picks up, I choose an option (in this case 4 which should send to my extension), but I get an error message instead (error with an IVR session) and the call terminates. Earlier I had the exact same config and the extension actually rang, but when I picked up I got a transfer error and the call ended. I'm using the 3cx softphone for testing purposes, here is the log:

14:14:29.062 LineCfg::getInboundTarget [CM503011]: Inbound office hours' rule for LN:10000 forwards to DN:900
14:14:29.046 Call::Terminate [CM503008]: Call(1): Call is terminated
14:14:29.015 LineCfg::getInboundTarget [CM503011]: Inbound office hours' rule for LN:10000 forwards to DN:900
14:14:29.015 Call::Terminate [CM503008]: Call(1): Call is terminated
14:14:29.015 LineCfg::getInboundTarget [CM503011]: Inbound office hours' rule for LN:10000 forwards to DN:900
14:14:15.937 CallLeg::onConfirmed Session 23 of leg C:1.1 is confirmed
14:14:15.750 MediaServerReporting::SetRemoteParty [MS210005] C:1.1:Answer provided. Connection(proxy mode):24.122.84.9:9002(9003)
14:14:15.750 CallCtrl::onLegConnected [CM503007]: Call(1): Device joined: sip:[email protected]:40600;rinstance=7d2861133753bc1c
14:14:15.750 LineCfg::getInboundTarget [CM503011]: Inbound office hours' rule for LN:10000 forwards to DN:900
14:14:15.703 CallCtrl::onLegConnected [CM503007]: Call(1): Device joined: sip:7AczA4ba0h41uMcCNVcKMZxdcGWK5F-ZBYoMnVSyAqPiCmalif1StkTTATaJz4kSouP9UDrwf333w..@216.18.125.7:5065
14:14:15.703 MediaServerReporting::SetRemoteParty [MS210001] C:1.2:Answer received. RTP connection: 127.0.0.1:40612(40613)
14:14:15.703 CallLeg::setRemoteSdp Remote SDP is set for legC:1.2
14:14:15.703 Extension::printEndpointInfo [CM505001]: Ext.900: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.15.100:5060]
14:14:15.703 CallCtrl::onAnsweredCall [CM503002]: Call(1): Alerting sip:[email protected]:40600;rinstance=7d2861133753bc1c
14:14:15.218 MediaServerReporting::SetRemoteParty [MS210004] C:1.2:Offer provided. Connection(proxy mode): 127.0.0.1:7006(7007)
14:14:15.218 MediaServerReporting::SetRemoteParty [MS210000] C:1.1:Offer received. RTP connection: 216.18.125.7:19124(19125)
14:14:15.187 CallCtrl::onSelectRouteReq [CM503004]: Call(1): Calling: Ext:Ext.900@[Dev:sip:[email protected]:40600;rinstance=7d2861133753bc1c]
14:14:15.187 CallCtrl::onSelectRouteReq [CM503010]: Making route(s) to [sip:[email protected]:5060]
14:14:15.187 CallLeg::setRemoteSdp Remote SDP is set for legC:1.1
14:14:15.187 Line::printEndpointInfo [CM505003]: Provider:[babytel] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.15.100:5060]
14:14:15.187 LineCfg::getInboundTarget [CM503011]: Inbound office hours' rule for LN:10000 forwards to DN:900
14:14:15.093 CallCtrl::onIncomingCall [CM503001]: Call(1): Incoming call from 18198408017@(Ln.10000@babytel) to [sip:[email protected]:5060]
14:14:15.046 LineCfg::getInboundTarget [CM503011]: Inbound office hours' rule for LN:10000 forwards to DN:900
14:14:14.984 CallLeg::onNewCall [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected]:10060;rinstance=23058412122d126a SIP/2.0
Via: SIP/2.0/UDP 216.18.125.7:5065;branch=z9hG4bK-d87543-2400170d73680d2a7607-1-cHA5NTgyMmM2MTAxYWU2MTA3ODJkZA..-d87543-
Max-Forwards: 67
Contact: "Occasion Franchise"[sip:7AczA4ba0h41uMcCNVcKMZxdcGWK5F-ZBYoMnVSyAqPiCmalif1StkTTATaJz4kSouP9UDrwf333w..@216.18.125.7:5065]
To: [sip:[email protected]:5060]
From: "Occasion Franchise"[sip:[email protected]:5060];tag=2c3a7353
Call-ID: 17732b5973b2765c9a83f8c5b1a39cda
CSeq: 405844175 INVITE
Expires: 240
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
Content-Length: 0

Any ideas?
 
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