Disable access to wallboard in 3CX Phone?

[JimD]

Good afternoon,

Anyone know of a way to disable access to the wallboard feature in soft phones? As in limit an end users ability to view queue stats in the Wallboard, etc.

Thanks,
Jim

 

[JohnS_3CX]

Hi Jim,

Are we talking about users that are a part of queues and also need presence?

 

[JimD]

Hi Jim,

Are we talking about users that are a part of queues and also need presence?

These would be users who are part of a queue. Is "presence" all of the features that are shown when you click the "wallboard" button in the soft phone? Ideally - we are only hiding the "wallboard" feature, but might be able to just hide the entire lot.

-Jim

 

[JohnS_3CX]

This is not really possible in your case, disabling presence would achieve it but at the cost of a lot of features, the client will only be able to make calls. You can try it by going to Phone Provisioning > 3CX Client > Access > Block Presence.

I would not recommend it though, you will quickly see that you will lose a lot of functionality.