Disable DND

[stevodevo]

Is there a way to disable the DND function on the phones? We have a number of our call center staff abusing the DND function and are not available for inbound calls. They are all using the 3CX softphone, so I can't just change the template.

Does anyone have any other ideas?

Thanks

Steve

 

[willow]

change the code via 3cx dial codes. most phones you can also disable the DND feature but just remember that they are 2 different features and dont interact with each other.