Disable Inbound Calls Excluding Transfers

[oaltinsoy]

Hi, we are using 3CX V15.5.
I want to apply a policy like that for an extension:
All inbound calls are disabled.
Only secretary extension can call this extension and can transfer other callers, then other callers can talk.
Is that possible?
Thanks...

 

[leejor]

How do sets "normally" receive inbound calls? Are they DIDs? Are callers using an IVR to dial the extension number?

 

[oaltinsoy]

How do sets "normally" receive inbound calls? Are they DIDs? Are callers using an IVR to dial the extension number?

No, there are no any DIDs for that extension and callers can't use IVR to dial it. They dial extension number directly (it's 1040 and 1041 is secretary number) and talk.

 

[leejor]

So, you are talking about preventing other extensions from calling that number? If that is that case, then you can choose , in the extension settings, what happens to when a call is internal , forwarding options. the same thing may also happen when called by the secretaries number. Not certain if that can be over-ridden based on caller ID. 3Cx really isn't designed to prevent extensions from calling one another.

 

[oaltinsoy]

So, you are talking about preventing other extensions from calling that number? If that is that case, then you can choose , in the extension settings, what happens to when a call is internal , forwarding options. the same thing may also happen when called by the secretaries number. Not certain if that can be over-ridden based on caller ID. 3Cx really isn't designed to prevent extensions from calling one another.

I see. Wish to 3CX have a such basic feature. Thanks...