Disabled Calls transferred from voicemail will be routed here

luckystrikes

Silver Partner
Advanced Certified
Joined
Apr 17, 2018
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Hi,

I am sure I am missing something but I uncheck this in the system settings but the caller still was able to press * from a users VM box and go to the operator extension.

Is there another place to disable this or maybe I need to check voice prompts properly remove this?
 
You can disable the routing to Operator from the below option:

1781751631261.png
 

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