Hello,
we have 2 3CX servers (both V10) running a master - slave combination using Direct-UDP. Master and slave are connected with a vpn tunnel to each other. On the slave server we have an incoming call group with members from both the master and the slave server. Regulary there are calls coming in, will ring for a second on the devices and then disconnect. The problem occurs when a device from the Master 3CX is in the ring group on the slave.
From the included activity log I can only see that the bridge is joining and right after that the call get disconnected
I included the server activity log for this call if that could clear something up.
Master range: 192.168.0.*
slave range: 10.1.0.*
Receptionist: 899
Call group: 801
Bridge: Bridge - 10001
Anyone that could give some advice / shed some light on this problem ?
we have 2 3CX servers (both V10) running a master - slave combination using Direct-UDP. Master and slave are connected with a vpn tunnel to each other. On the slave server we have an incoming call group with members from both the master and the slave server. Regulary there are calls coming in, will ring for a second on the devices and then disconnect. The problem occurs when a device from the Master 3CX is in the ring group on the slave.
From the included activity log I can only see that the bridge is joining and right after that the call get disconnected
Code:
09:58:52.995 [CM503007]: Call(714): Device joined: sip:[email protected]:5060I included the server activity log for this call if that could clear something up.
Master range: 192.168.0.*
slave range: 10.1.0.*
Receptionist: 899
Call group: 801
Bridge: Bridge - 10001
Code:
09:58:57.812 [CM503008]: Call(714): Call is terminated
09:58:53.141 [CM503003]: Call(714): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.0.204:5060
09:58:53.138 [CM503003]: Call(714): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:192.168.0.210:5060
09:58:53.108 [CM503003]: Call(714): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:10.1.3.31:5060
09:58:53.100 [CM503003]: Call(714): Call to sip:[email protected] has failed; Cause: 487 Request Terminated; from IP:10.1.3.17:5060
09:58:52.995 [CM503007]: Call(714): Device joined: sip:[email protected]:5060
09:58:52.985 [CM505004]: Bridge:[BRIDGE] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhoneSystem 10.0.23053.0] PBX contact: [sip:[email protected]:5060]
09:58:52.985 [CM503002]: Call(714): Alerting sip:[email protected]:5060
09:58:52.954 [CM505004]: Bridge:[BRIDGE] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhoneSystem 10.0.23053.0] PBX contact: [sip:[email protected]:5060]
09:58:52.954 [CM503002]: Call(714): Alerting sip:[email protected]:5060
09:58:52.766 [CM505001]: Ext.213: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA504G-7.5.1a] PBX contact: [sip:[email protected]:5060]
09:58:52.766 [CM503002]: Call(714): Alerting sip:[email protected]:5060
09:58:52.722 [CM505001]: Ext.207: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA504G-7.4.8a] PBX contact: [sip:[email protected]:5060]
09:58:52.722 [CM503002]: Call(714): Alerting sip:[email protected]:5060
09:58:52.688 [CM505001]: Ext.207: Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA942-6.1.5(a)] PBX contact: [sip:[email protected]:5060]
09:58:52.688 [CM503002]: Call(714): Alerting sip:[email protected]:5060
09:58:52.678 [CM505001]: Ext.210: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA504G-7.5.1a] PBX contact: [sip:[email protected]:5060]
09:58:52.678 [CM503002]: Call(714): Alerting sip:[email protected]:5060
09:58:52.617 [CM503025]: Call(714): Calling RingAll801[Ext.213,Ext.210,304@(Ln.10001@BRIDGE),Ext.207,301@(Ln.10001@BRIDGE)]@[Dev:sip:[email protected]:5060]
09:58:52.609 [CM503025]: Call(714): Calling RingAll801[Ext.213,Ext.210,304@(Ln.10001@BRIDGE),Ext.207,301@(Ln.10001@BRIDGE)]@[Dev:sip:[email protected]:5060]
09:58:52.604 [CM503025]: Call(714): Calling RingAll801[Ext.213,Ext.210,304@(Ln.10001@BRIDGE),Ext.207,301@(Ln.10001@BRIDGE)]@[Dev:sip:[email protected]:5060]
09:58:52.599 [CM503025]: Call(714): Calling RingAll801[Ext.213,Ext.210,304@(Ln.10001@BRIDGE),Ext.207,301@(Ln.10001@BRIDGE)]@[Dev:sip:[email protected]:5060]
09:58:52.591 [CM503025]: Call(714): Calling RingAll801[Ext.213,Ext.210,304@(Ln.10001@BRIDGE),Ext.207,301@(Ln.10001@BRIDGE)]@[Dev:sip:[email protected]:5060]
09:58:52.586 [CM503025]: Call(714): Calling RingAll801[Ext.213,Ext.210,304@(Ln.10001@BRIDGE),Ext.207,301@(Ln.10001@BRIDGE)]@[Dev:sip:[email protected]:5060]
09:58:52.536 [CM503004]: Call(714): Route 1: RingAll801[Ext.213,Ext.210,304@(Ln.10001@BRIDGE),Ext.207,301@(Ln.10001@BRIDGE)]@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
09:58:52.531 [CM503010]: Making route(s) to <sip:[email protected]:5060>
09:58:48.091 [MS211000] C:714.1: 10.1.0.110:5006 is delivering DTMF using RTP payload (RFC2833). In-Band DTMF tone detection is disabled for this call segment.
09:58:34.224 Currently active calls - 2: [711,714]
09:58:26.002 [CM503007]: Call(714): Device joined: sip:[email protected]:40600;rinstance=26e16f0386b0a2d5
09:58:26.001 [CM503007]: Call(714): Device joined: sip:[email protected]:5060;transport=udp
09:58:25.994 [CM505001]: Ext.899: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:[email protected]:5060]
09:58:25.994 [CM503002]: Call(714): Alerting sip:[email protected]:40600;rinstance=26e16f0386b0a2d5
09:58:25.845 [CM503025]: Call(714): Calling Ext:Ext.899@[Dev:sip:[email protected]:40600;rinstance=26e16f0386b0a2d5]
09:58:25.803 [CM503004]: Call(714): Route 1: Ext:Ext.899@[Dev:sip:[email protected]:40600;rinstance=26e16f0386b0a2d5]
09:58:25.802 [CM503010]: Making route(s) to <sip:[email protected]:5060>
09:58:25.799 [CM503001]: Call(714): Incoming call from 014******@(Ln.10000@Beronet) to <sip:[email protected]:5060>
09:58:25.792 [CM503012]: Inbound office hours rule (*90) for 10000 forwards to DN:899Anyone that could give some advice / shed some light on this problem ?
