Distinctive ringtones on Grandstream GXP1200

[matan]

Hi everyone,
I've bought a Grandstream GXP1200 and I need to know if it's possible to set a distinctive ring tone when any of my extension, which I've just added in my phonebook, calls the phone.
My firmware version is 1.1.6.46.

Thank you in advance for your reply.

 

[KerryG]

If you want a different tone based on what type of call it is, 3CX does not support Alert_Info which is needed to make that happen.

 

[matan]

Hi kerry and thank you for the reply.
So it's impossible to make this setting on the phone?

I just need two different ring tones when I receive a call from an external line or from an extension...but I've the phonebook idea which now, after your reply, I think it's impossible to make.

See you!

 

[KerryG]

Correct. In the Feature Request forum I have a request for 3CX to support Alert_Info which would allow this type of functionality. This isn't really a 3CX only issue as most commercial IP PBX systems dont have this feature either.