Divert, transfer , Pickup : how to prevent stop recording

[Thiago_vp]

Hi
Users that have the option "perform operations (divert, transfer, pickup)" also can stop recording from another users. Is this normal ? Can I prevent this ?
Thank you

 

[Evolute IT]

Hi
Users that have the option "perform operations (divert, transfer, pickup)" also can stop recording from another users. Is this normal ? Can I prevent this ?
Thank you

Does that extension has the right to start/stop recording (under Options -> Call Recording). You can only disable that in Enterprise version.

 

[Thiago_vp]

Does that extension has the right to start/stop recording (under Options -> Call Recording). You can only disable that in Enterprise version.

Do you know if I can upgrade from pro to ent just paying the difference? Or I have to buy a new license ? Thank you !

 

[Evolute IT]

Do you know if I can upgrade from pro to ent just paying the difference? Or I have to buy a new license ? Thank you !

Yes, you pay the prorated difference. So if 6 months is remaining on your current license and the upgrade is 300$, you pay 150$.

Check with your local reseller for details. If you're in Canada or US, we may help.

 

[Thiago_vp]

I’m in Brazil. Thank you very much