DND on/off *61/*60

[Tom Buckler]

Had a customer dial *61 by accident (they were thinking 611). DND (Do Not Disturb) got turned on.

This is not the same user status as (Avail, Away, Dnd, lunch, business trip) but it works.

Had to guess to find the *60 option to turn if off.

Is this legacy? Where might I find in this in the Documentation?

 

[Charles_3CX]

This is the global DND, which is nto related to statuses and is a legacy option. This is no longer found under the dial codes section, and yes, *60 to disable.

 

[Tom Buckler]

This now undocumented feature put the user into a pickle for half a day,
Imho it should either be documented (even if deprecated) or disabled/disable-able.

 

[Charles_3CX]

This is documented as link below.

The parameters may be hidden in v18 hosted instances but they are still valid. .

https://www.3cx.com/docs/parameters-table/