Does CRM info from Zoho show on phone display?

[mjames]

I have a customer that is adding CRM integration to Zoho and have asked what if any information is pushed out to the yealink phone. Any info is appreciated!

 

[edossantos]

The first time you receive a call from a contact, the desk phone will not show the contact name, because when the phone starts ringing the contact is still being searched. However, for subsequent calls you should see it.

 

[mjames]

Thanks edossantos!