Dummy Extension Immediate Forward

[joshuab]

I won't get into why/intricate details, but have a dummy extension that forwards (after 1 sec -- would set it to 0 if I could) to a queue.

During the 1 sec you can hear a blip of their on hold, then forwards to IVR. Anyway to just do a straight forward and avoid that 1 second blip?

 

[VoIPTools]

The only option is to add a few seconds of no audio to the start of your on-hold music. Or see if you can get a faster server that can process the call before the hold music can jump into the call.

 

[VasilisV_3CX]

I think @VoIPTools has given you a great idea, adding a second or two of no audio to the start of the MoH. Let me know if the solution works for you.