Dynamics CRM Integration (On-Premise v9.0 with IFD)

[kirill.ilyasov]

Hello,

is it possible to successfully integrate 3CX solution with Microsoft Dynamics CRM (On-Premise v9.0 with IFD configured)?
If it is possible, which steps and conbfigurations are mecessary?

Thanks in advance!

 

[edossantos]

Only Dynamics 365 in the cloud is supported.

A forum user reported here that he managed to do it:
https://www.3cx.com/community/threads/dynamics-crm-integration-on-premise.78998/

However, this requires that you make changes to the template, among other things. We can't help with this, as it's not a procedure supported by 3CX.

 

[LEAD]

Hello,

is it possible to successfully integrate 3CX solution with Microsoft Dynamics CRM (On-Premise v9.0 with IFD configured)?
If it is possible, which steps and conbfigurations are mecessary?

Thanks in advance!

We were able to get it to work with v8.2.

https://www.3cx.com/community/threads/dynamics-crm-integration-on-premise.78998/