Dynamics CRM: Screen Pop - Phone Call Activity Instead of Contact Record

[ckobayashi]

Hi, can the 3CX integration for Dynamics 365 be configured to load the specific phone call activity for the Account/Lead/Contact record that is loaded by the CRM integration?

We currently have 3CX integrated with Dynamics and everything is working perfectly but we would like to disposition phone calls in the Activity record for reporting purposes:

 

[edossantos]

No, the popup can only point to the contact/lead/account record, not an activity inside.