We have been following the instructions here: https://www.3cx.com/docs/dynamics-crm-integration/
But are getting the following error when we try to test the Integration using the button on the CRM setup page of the 3CX admin.
The user is a global admin, can you tell me why we are getting this error?
Server returned a non successful status code - HTTPStatusCode=Forbidden - Reason=Forbidden - Content={"error":{"code":"0x80040220","message":"Principal user (Id=e2eb7d53-2b7b-46b9-8f49-d35296dec0c9, type=8, roleCount=7, privilegeCount=563, accessMode=1(Setup/Stub user with filtered privileges from associated roles. Consider changing user AccessMode to Full (without privilege filtering))), is missing prvReadContact privilege (Id=ba09ec92-12c4-4312-ba16-5715c2cbd6da) on OTC=2 for entity 'contact'. context.Caller=e2eb7d53-2b7b-46b9-8f49-d35296dec0c9","innererror":{"message":"Principal user (Id=e2eb7d53-2b7b-46b9-8f49-d35296dec0c9, type=8, roleCount=7, privilegeCount=563, accessMode=1(Setup/Stub user with filtered privileges from associated roles. Consider changing user AccessMode to Full (without privilege filtering))), is missing prvReadContact privilege (Id=ba09ec92-12c4-4312-ba16-5715c2cbd6da) on OTC=2 for entity 'contact'. context.Caller=e2eb7d53-2b7b-46b9-8f49-d35296dec0c9","type":"System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]","stacktrace":" at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.RetrieveMultiple(QueryBase query, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, Guid appModuleId, Dictionary`2 optionalParameters)\r\n at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.RetrieveMultiple(QueryBase query)\r\n at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.RetrieveEdmEntityCollection(CrmODataExecutionContext context, String entityCollectionName, String castedEntityName, ODataQueryOptions queryOptions)\r\n at Microsoft.Crm.Extensibility.OData.EntityController.<>c__DisplayClass35_0.<GetEntitySetInternal>b__1()\r\n at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties)\r\n at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)\r\n at Microsoft.Crm.Extensibility.OData.EntityController.GetEntitySetInternal(String entitySetName, String castedEntityName, CrmODataExecutionContext context, CrmEdmEntityObjectCollection crmEdmEntityObjectCollection, ODataQueryOptions queryOptions)\r\n at Microsoft.Crm.Extensibility.OData.EntityController.GetEntitySetImplementation(String entitySetName)\r\n at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)\r\n at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)\r\n at lambda_method(Closure , Object , Object[] )\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()"}}}
But are getting the following error when we try to test the Integration using the button on the CRM setup page of the 3CX admin.
The user is a global admin, can you tell me why we are getting this error?
Server returned a non successful status code - HTTPStatusCode=Forbidden - Reason=Forbidden - Content={"error":{"code":"0x80040220","message":"Principal user (Id=e2eb7d53-2b7b-46b9-8f49-d35296dec0c9, type=8, roleCount=7, privilegeCount=563, accessMode=1(Setup/Stub user with filtered privileges from associated roles. Consider changing user AccessMode to Full (without privilege filtering))), is missing prvReadContact privilege (Id=ba09ec92-12c4-4312-ba16-5715c2cbd6da) on OTC=2 for entity 'contact'. context.Caller=e2eb7d53-2b7b-46b9-8f49-d35296dec0c9","innererror":{"message":"Principal user (Id=e2eb7d53-2b7b-46b9-8f49-d35296dec0c9, type=8, roleCount=7, privilegeCount=563, accessMode=1(Setup/Stub user with filtered privileges from associated roles. Consider changing user AccessMode to Full (without privilege filtering))), is missing prvReadContact privilege (Id=ba09ec92-12c4-4312-ba16-5715c2cbd6da) on OTC=2 for entity 'contact'. context.Caller=e2eb7d53-2b7b-46b9-8f49-d35296dec0c9","type":"System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]","stacktrace":" at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.RetrieveMultiple(QueryBase query, InvocationContext invocationContext, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, Guid appModuleId, Dictionary`2 optionalParameters)\r\n at Microsoft.Crm.Extensibility.OData.CrmODataExecutionContext.RetrieveMultiple(QueryBase query)\r\n at Microsoft.Crm.Extensibility.OData.CrmODataServiceDataProvider.RetrieveEdmEntityCollection(CrmODataExecutionContext context, String entityCollectionName, String castedEntityName, ODataQueryOptions queryOptions)\r\n at Microsoft.Crm.Extensibility.OData.EntityController.<>c__DisplayClass35_0.<GetEntitySetInternal>b__1()\r\n at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties)\r\n at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)\r\n at Microsoft.Crm.Extensibility.OData.EntityController.GetEntitySetInternal(String entitySetName, String castedEntityName, CrmODataExecutionContext context, CrmEdmEntityObjectCollection crmEdmEntityObjectCollection, ODataQueryOptions queryOptions)\r\n at Microsoft.Crm.Extensibility.OData.EntityController.GetEntitySetImplementation(String entitySetName)\r\n at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)\r\n at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)\r\n at lambda_method(Closure , Object , Object[] )\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass10.<GetExecutor>b__9(Object instance, Object[] methodParameters)\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()"}}}
