email notification not working

[ikonectu]

Looking for a little help with email notification. I currently have 3 sites, 2 with commercial / licensed 3cx systems, 1 (mine) with the NFR key.

I have setup mail server as follows: settings, general, mailserver:
mail server: smtp.xxxx.com
reply address: [email protected]
user name for smtp server: [email protected]
password for accessing smtp server: (valid password)
SSL/TLS is not enabled

under extensions I input a valid email address and selected "send email notification only"

I checked the server activity and no indication system tried to send notification. I also checked the windows event viewer, again no indication of email being sent.

help? What am I doing incorrectly? Is there a option / setting I am missing?

any help is appreciated.
gary

 

[complex1]

Hi gary,

user name for smtp server: must be a valid username. Not [email protected]

 

[ikonectu]

Thanks Complex1.
The "xxxx" were just to indicate the FQDN.

I finally figured it out. I had to go into custom parameters and add the SSL port. I suppose I could have accomplished the same by appending the server name in mail server settings.?

Thanks again for your reply.

gary