Solved Emergency Call Hotdesking

[Fábio Ernando]

Good Afternoon.

The hotdesking function todays allows dialing only to login an existing extension... Is there any possibility of enabling ooutbound rules for emergency calls?

Te ideia is that in a company that owns extensions hotdesking, when an emergecy call, make that call without logging the extension first before making that cal...

 

[Mark Phillips]

According to this https://www.3cx.com/docs/hot-desking/ , emergency numbers defined in Settings->Emergency Numbers will work even when the extension is logged out.

A device currently not used by a user can’t make outbound calls, unless the number is defined as an “Emergency Number”.

 

[Mark Phillips]

That should be: Settings->General->Emergency Numbers

 

[Fábio Ernando]

Hi mark. Thanks, I took the test according to the documentation and it worked normally.