Enquiry Regarding 3cx

[samy mohamed]

I have an inquiry

At work, I have a 3cx phone system with a version number of 18.0.9.31, and it appears to me in the admin panel that there is an update to version 18.0.9.35

The question here is If I keep the version as it is, which is 18.0.9.31, is there any service that is affected and stopped, or notifications for Android and Apple only?

And can I renew the license next year on the current version or not on the current situation

 

[bitn2]

No, your version could stop working any time and anyway you need to update to v20 at least at the end of the year.

 

[samy mohamed]

No, your version could stop working any time and anyway you need to update to v20 at least at the end of the year.

Do you have any information about the grace period for updating the system to v 20

 

[bitn2]

This is the grace period. You are now without support on v18 an they let you activate your pbx until the end of the year. Where is your problem to upgrade now?

 

[NicholasP_3CX]

Version 18 support ended on 31st December 2024. We have been more than generous with keeping Version 18 plodding along untill later on this year.

Blog about the release: https://www.3cx.com/blog/releases/v18-update-license-activation/

Timeframes for Version 18: https://www.3cx.com/blog/news/ssl-certificate-update-2025/

All the information you need is in that. The time is ticking, and basically after September 2025, you will have a severely restricted system.