Event Log Errors for Product Updater

[brianlgrimm]

Getting repeated errors/warnings in the Application Event Log for the 3CXManagementConsole. Is this related to the security issue, or is there something else wrong?

Error
Source: 3CXManagementConsole
Category: ProductUpdater.Services.DefaultUpdateDefinitionProvider
EventId: 0

Request to https://downloads-global.3cx.com/downloads/v180/hotfixes/hotfixes.xml has failed with message $Server returned 'Forbidden' when 'https://downloads-global.3cx.com/downloads/v180/hotfixes/hotfixes.xml' was requested

Warning
Source: 3CXManagementConsole
Category: ProductUpdater.Services.UpdateService
EventId: 0

Server returned 'Forbidden' when 'https://downloads-global.3cx.com/downloads/v180/hotfixes/hotfixes.xml' was requested

 

[dsidata]

I have the same exact problem on 2 different instances. It started after the last 3CX update.

 

[pwashburn]

Having the same issue here. Every 2 hours I'm seeing the attempted download of v180/hotfixes/hotfixes.xml with the forbidden warning. I believe our 3CX server is fully patched as I'm not seeing any alerts in the 3CX Management Console and I have already downloaded the updated versions of the Desktop App to the server (although I've installed the latest version of the Desktop App directly from 3CX). The server itself (Windows 2016) is current with this past week's Microsoft Patch Tuesday updates.

How do I either:
1. Cancel the attempted download of this hotfix.
2. Allow the download and installation of the hotfix.

Pete

 

[auxiliary]

I am getting the exact same errors. When opening the URL from a browser I get a forbidden warning that acts like my IP has been banned. I used another network to visit the same URL and it works, so I actually think I was IP banned from updates. Seems really strange.

 

[JohnS_3CX]

Take a look at this post: https://www.3cx.com/community/threa...ying-to-download-hotfixes.120362/#post-561878