We are new customer and are going through the motions of installing everything, learning the ropes, etc. In short, everything seems fine except for making calls to/from physical desk phones.. We are using Yealink T58W's, have them provisioned and registered, latest firmware. When trying to dial 4-digit extensions, or 10 digit external , only get a 'Calling...' notification until it times out.
If I make a call using the web/pwa and use the deskphone as the call source, the same happens.. If I use my cell phone or PWA (browser source) everything works fine... There is no record of a call attempt or failure on the hosted server logs..
Obviously seems like a firewall or network issue, these are not router phones, but if there were and were external, i would expect that they would be working just fine. SBC is green in the console, so that seems good as well
Any ideas?
If I make a call using the web/pwa and use the deskphone as the call source, the same happens.. If I use my cell phone or PWA (browser source) everything works fine... There is no record of a call attempt or failure on the hosted server logs..
Obviously seems like a firewall or network issue, these are not router phones, but if there were and were external, i would expect that they would be working just fine. SBC is green in the console, so that seems good as well
Any ideas?
