Expired certificates

[Georges Bader]

Hello

We have one 3CX server with valid maintenance and Let's Encrypt certificates provided by 3CX.
The certificate shows expired and didn't renew automatically.
I have the latest 3cx 15 updates ( Pro 15.0.60903.0 )

Please How can i renew the certificate without going through the whole setup again ?

Thank You

 

[YiannisH_3CX]

Hello @Georges Bader

Make sure that your FQDN is resolvable to the public correct IP address and that your firewall is not blocking the procedure.

 

[Georges Bader]

Hello YiannisH
From my network the FQDN resolve the public IP address. In the 3CX server it resolve 127.0.0.1

 

[Sergio75]

Hello, we are experiencing exactly the same issue, is there a workaround ?

Thanks

 

[YiannisH_3CX]

Hello @Sergio75

Are you on windows or linux? And what service pack are you on? Do you have active maintenance?

 

[Sergio75]

Hello YiannisH, we are on Windows, version 15.0.0 with active maintenance till December 2017

 

[Sopock]

Running on Windows. According to the program I am running version 15.0.0.

 

[YiannisH_3CX]

On the dashboard under the Information column there is a license line that mentions the version of the PBX. Can you tell me what that is?

 

[Sergio75]

Hello YiannisH, here is the license detail:

 

[SON]

Hi, we are experiencing exactly the same issue,

 

[Jamie Snapp]

I am having the same issue here. Activated Pro 15.0.62928.5. I cannot upgrade it nor do anything.

 

[Jamie Snapp]

I am having the same issue here. Activated Pro 15.0.62928.5. I cannot upgrade it nor do anything.

This just started working