extension auto unregistration from IOS/Android client

[Nik_si]

Hello,

is there possible to solve this kind of request?

in hotel check-in guest, in the room will be QR code of relevant extension, when guest will check-outs automatically unregister from that device. or restrict registration outside from LAN?

 

[paulodagraca]

@Nik_si

That sounds like a good request.
You could try to place the request here: https://www.3cx.com/community/forums/smartphone-apps.72/

I will vote for this

 

[Nik_si]

@Nik_si

That sounds like a good request.
You could try to place the request here: https://www.3cx.com/community/forums/smartphone-apps.72/

I will vote for this

Thank you, unfortunately I have not permission to post there.

 

[Nik_si]

@N_G Hello, is it possible to implement this kind of feature, in future updates? this is will be great feature for hotel services and big plus, they will no longer need Desk phones etc.

 

[SteveITS]

A Receptionust role can right click and Clear an extension to disconnect apps, among other things.

 

[paulodagraca]

This question, actually goes together with this request:

Thread 'Push - delete account from APP'

Apr 16, 2025

Hi,

When an person leaves the company and forgets to remove/delete the 3CX account from his smartphone, the account will still be active.
Sure the admin will delete the extension at termination point, but the account is still on the smartphone.

This means the APP will try to connect over and over again, and sometimes trigger a Blacklist, where the smartphne will get another IP on the Cell of WIFI all day long, and the Blacklist just keep on going every day at least one (this happend to me a few times).
The person has left the company, and will not return, where there is no access to the...

• paulodagraca
• Replies: 0
• Forum: Smartphone Apps

Where the account will be forced deleted from APP, just like Nik_si requested.

 

[Nik_si]

A Receptionust role can right click and Clear an extension to disconnect apps, among other things.

do you meaning from Web APP or from where? can you guide?

 

[SteveITS]

On the Team page. This is the PWA/web client:

It disables the extension, deletes voicemail and settings, etc. The account is still in the mobile app, as noted above, but it can't authenticate.

 

[Nik_si]

This question, actually goes together with this request:

Thread 'Push - delete account from APP'

Apr 16, 2025

Hi,

When an person leaves the company and forgets to remove/delete the 3CX account from his smartphone, the account will still be active.
Sure the admin will delete the extension at termination point, but the account is still on the smartphone.

This means the APP will try to connect over and over again, and sometimes trigger a Blacklist, where the smartphne will get another IP on the Cell of WIFI all day long, and the Blacklist just keep on going every day at least one (this happend to me a few times).
The person has left the company, and will not return, where there is no access to the...

• paulodagraca
• Replies: 0
• Forum: Smartphone Apps

Where the account will be forced deleted from APP, just like Nik_si requested.

Voted!

 

[paulodagraca]

Hi,
Just a general statement.:
3CX team would like to get bigger company's and sell bigger licenses, and also usage in the Hotel business.
The povisioning of APP phones is simpel and quick, actualy the best in this business (personal opinion).

However if it generates loads of dummy 'dead' account not able to register but hammering on the 3CX servers, because they have left the company or left the hotel accomodation / Large meeting rooms / exibithions events.... anything where fast quick use a phone is needed for a periode of time, it would be nice to 'just as easy' get the account deleted from the device (zero-touch).

If you agree, than please consider to vote for my request.

 

[SteveITS]

"Yes, and" -ing that, it could eventually trigger blacklisting of various IPs as these phones move around. Let's consider also a repeat visitor to this hypothetical hotel, who accumulates multiple hotel extensions in their app.