Solved Extension office hours not working

[adicabo]

We have a problem regarding extensions office hours.
We have configured it as follows, but when I restart the system so OOF takes place the extension is always in status DND. It doesn't change to Available at any time, I need to force it from the system.

We haven't configured any other Out of Office (in System or Trunk, group etc.), only in extension settings.
Timezone is correct, also time of system is correct.

Thank you,

 

[TheodorosG_3CX]

when I restart the system so OOF takes place

Please elaborate further, why to restart the system so Out Of Office to take place?

 

[adicabo]

Please elaborate further, why to restart the system so Out Of Office to take place?

Restart is done so the system applies new extensions office hours, this was advised in other posts.
Anyway even if we don't do restart the Extension status doesn't change when trigger interval has passed.

 

[Alphabetic]

Restart is done so the system applies new extensions office hours, this was advised in other posts.
Anyway even if we don't do restart the Extension status doesn't change when trigger interval has passed.

You only need to restart system server service

 

[TheodorosG_3CX]

Do you have this option there as well?

 

[adicabo]

Now it works fine for all extensions, no changes made, thank you all for the support.

 

[TheodorosG_3CX]

Glad to know