EXTENTION NOT REGISTERED.... PLEASE HELP!!!

[samosa111]

i've spent endless hrs trying to get this to work, but simply cannot get extentions to register. when making an outgoing call via SJPhone, the following log is made: (hope it helps to troubleshoot). CAM ANYONE HELP?!?

23:32:30.359 Endpoint::findSource Can not find source by following specs: Contact IP: '127.0.0.1'; From: '30117491*203'; To: '155'; Rline: '155'; Contact: '30117491*203'
23:28:29.296 Endpoint::findSource Can not find source by following specs: Contact IP: '127.0.0.1'; From: '30117491*203'; To: '02085072007'; Rline: '02085072007'; Contact: '30117491*203'
23:28:22.031 ClientRegs:nSuccess Registration of sip:[email protected] is successful
23:28:21.843 ExtLine::Register Send registration for "08704789050"<sip:[email protected]>
23:28:21.843 ExtLine::Register Use External IP for device line registration DN='10000' device='voipfone.co.uk'
23:28:10.281 ClientRegs:nSuccess Registration of sip:[email protected] is successful
23:28:10.046 ExtLine::Register Send registration for "08704789050"<sip:[email protected]>
23:28:10.046 ExtLine::Register Use External IP for device line registration DN='10000' device='voipfone.co.uk'
23:27:49.187 Endpoint::findSource Can not find source by following specs: Contact IP: '127.0.0.1'; From: '30117491*203'; To: '02085072007'; Rline: '02085072007'; Contact: '30117491*203'
23:27:40.312 ClientRegs:nSuccess Registration of sip:[email protected] is successful
23:27:40.078 ExtLine::Register Send registration for "08704789050"<sip:[email protected]>
23:27:40.078 ExtLine::Register Use External IP for device line registration DN='10000' device='voipfone.co.uk'
23:24:38.031 Endpoint::findSource Can not find source by following specs: Contact IP: '127.0.0.1'; From: '30117491*203'; To: '02085072007'; Rline: '02085072007'; Contact: '30117491*203'
23:24:20.796 Endpoint::findSource Can not find source by following specs: Contact IP: '127.0.0.1'; From: '30117491*203'; To: '155'; Rline: '155'; Contact: '30117491*203'
23:22:54.093 Endpoint::findSource Can not find source by following specs: Contact IP: '127.0.0.1'; From: '30117491*203'; To: '155'; Rline: '155'; Contact: '30117491*203'
23:21:48.453 Endpoint::findSource Can not find source by following specs: Contact IP: '127.0.0.1'; From: '30117491*203'; To: '155'; Rline: '155'; Contact: '30117491*203'
23:20:58.890 Endpoint::findSource Can not find source by following specs: Contact IP: '127.0.0.1'; From: '30117491*203'; To: '155'; Rline: '155'; Contact: '30117491*203'
23:20:36.718 ListenConnect SL: connected homepc:0/PHPExtension_0 at [homepc]/PHPExtension_0
23:18:34.406 ClientRegs:nSuccess Registration of sip:[email protected] is successful
23:18:30.390 ExtLine::Register Send registration for "08704789050"<sip:[email protected]>
23:18:30.390 ExtLine::Register Use External IP for device line registration DN='10000' device='voipfone.co.uk'
23:18:24.625 StunClient:rocess STUN resolved external

 

[sittsh]

are your extentions on the local network (same as the server)?
do you have a firewall on the server turned on? try turning it off
are you trying to register extentions, pstn, or voip proveder
did you try using a different ip phone 3cx also makes a soft phone did you try it.

 

[archie]

You should properly set up your SJPhone. 30117491*203 - is not valid extension number. If you want your SJPhone to be extension 203 - you should set its SIP user name (or how it named, I don't know exactly) to be 203. And create extension 203 in 3CX configuration. Also, if your SJPhone is not on the same PC where 3CX is - you should set phone to report its IP address correctly. 127.0.0.1 is not sufficient IP for that case, because it means virual loopback interface, and is not reachable from other PC.

 

[cjammer]

I had a similar problem on a grandstream phone.

It as NAT traversal was checked. Removed that and it works.