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external voip phone one way audio

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cnccomtech

Silver Partner
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I need help getting my external hard phones to work. They can hear me but i can't hear them. I am using aastra 9133i phones. Any help would be greatly appreciated.
 
Can you post up the logs of the 3CX server, that may help us find out whats happening.
 
Here you go. I hope this is what you are looking for. I replaced our sensitive info in the logs
10:02:09.250 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
10:02:09.234 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
10:02:08.546 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
09:52:08.703 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
09:52:08.296 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
09:42:08.328 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
09:42:08.312 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
09:42:04.484 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
09:32:04.781 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
09:32:04.468 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
09:22:04.140 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
09:22:03.703 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
09:22:03.406 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
09:12:04.125 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
09:12:03.812 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
09:02:03.484 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
09:02:03.062 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
09:01:59.375 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
08:52:03.156 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
08:52:02.406 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
08:42:03.140 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
08:42:02.828 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
08:41:59.203 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
08:32:02.812 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
08:32:02.500 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
08:22:02.171 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
08:22:01.093 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
08:21:52.484 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
08:12:01.843 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
08:12:01.421 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
08:02:01.828 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
08:02:01.515 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
08:01:48.046 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
07:52:01.187 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
07:52:00.421 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
07:42:00.859 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
07:42:00.187 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
07:41:47.968 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
07:32:00.531 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
07:32:00.093 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
07:22:00.203 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
07:21:59.093 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
07:21:41.296 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
07:11:59.875 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
07:11:59.265 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
07:01:40.906 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
06:51:59.218 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
06:51:58.531 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
06:41:58.890 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
06:41:58.171 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
06:41:40.703 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
06:21:58.234 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
06:21:57.531 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
06:21:40.062 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
06:11:57.906 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
06:11:57.265 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
06:01:57.578 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
06:01:57.000 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
06:01:39.531 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
05:51:57.250 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
05:51:56.578 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
05:41:56.921 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
05:41:56.156 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
05:41:39.343 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
05:21:56.265 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
05:21:55.609 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
05:21:38.796 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
05:11:55.937 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
05:11:55.625 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
05:01:38.046 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
04:51:55.171 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
04:51:54.000 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
04:41:54.750 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
04:41:54.109 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
04:41:37.921 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
04:21:54.078 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
04:21:53.343 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
04:21:37.140 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
04:01:53.734 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
04:01:53.421 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
04:01:36.515 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
03:51:53.093 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
03:51:52.546 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
03:41:53.078 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
03:41:52.765 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
03:41:36.093 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
03:31:52.750 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
03:31:52.437 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
03:21:52.015 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
03:21:51.046 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
03:21:35.546 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
03:11:51.671 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
03:11:51.218 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
03:01:35.093 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
02:51:51.015 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
02:51:50.171 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
02:41:50.687 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
02:41:50.031 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
02:41:34.968 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
02:21:50.031 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
02:21:49.062 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
02:21:34.515 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
02:11:50.015 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
02:11:49.703 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
02:01:49.687 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
02:01:49.375 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
02:01:33.703 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
01:51:49.046 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
01:51:48.078 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
01:41:49.031 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
01:41:48.718 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
01:41:33.296 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
01:21:48.062 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
01:21:47.234 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
01:21:32.500 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
01:11:47.734 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
01:11:47.125 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
01:01:47.718 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
01:01:47.406 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
01:01:31.609 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
00:51:47.078 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
00:51:46.187 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
00:41:46.750 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
00:41:46.031 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
00:41:31.265 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
00:21:46.000 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
00:21:45.031 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
00:21:30.515 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
00:11:45.968 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
00:11:45.656 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
00:03:23.890 Call::Terminate [CM503008]: Call(9): Call is terminated
00:03:23.890 Call::Terminate [CM503008]: Call(9): Call is terminated
00:03:14.671 CallCtrl::onLegConnected [CM503007]: Call(9): Device joined: sip:[email protected]:5060
00:03:14.656 CallCtrl::onLegConnected [CM503007]: Call(9): Device joined: sip:[email protected]
00:03:14.656 Line::printEndpointInfo [CM505003]: Provider:[InPhonex] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.X.X:5060]
00:02:59.453 CallCtrl::onSelectRouteReq [CM503004]: Call(9): Calling: VoIPline:10000@[Dev:sip:[email protected]:5060]
00:02:59.437 CallCtrl::onIncomingCall [CM503001]: Call(9): Incoming call from Ext.100 to "913175071320"[sip:[email protected]:5060]
00:01:45.640 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
00:01:45.328 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
00:01:30.031 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
23:58:19.000 Call::Terminate [CM503008]: Call(8): Call is terminated
23:58:19.000 Call::Terminate [CM503008]: Call(8): Call is terminated
23:58:06.750 CallCtrl::onLegConnected [CM503007]: Call(8): Device joined: sip:[email protected]:5060
23:58:06.750 CallCtrl::onLegConnected [CM503007]: Call(8): Device joined: sip:[email protected]
23:58:06.750 Line::printEndpointInfo [CM505003]: Provider:[InPhonex] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.X.X:5060]
23:57:51.609 CallCtrl::onSelectRouteReq [CM503004]: Call(8): Calling: VoIPline:10000@[Dev:sip:[email protected]:5060]
23:57:51.593 CallCtrl::onIncomingCall [CM503001]: Call(8): Incoming call from Ext.100 to "913175071320"[sip:[email protected]:5060]
23:51:45.000 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
23:51:44.078 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
23:41:44.671 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
23:41:44.125 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
23:41:29.937 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
23:38:42.953 Call::Terminate [CM503008]: Call(7): Call is terminated
23:38:42.953 Call::Terminate [CM503008]: Call(7): Call is terminated
23:38:18.062 CallCtrl::onLegConnected [CM503007]: Call(7): Device joined: sip:[email protected]:5060
23:38:18.062 CallCtrl::onLegConnected [CM503007]: Call(7): Device joined: sip:[email protected]
23:38:18.062 Line::printEndpointInfo [CM505003]: Provider:[InPhonex] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.X.X:5060]
23:38:04.109 CallCtrl::onSelectRouteReq [CM503004]: Call(7): Calling: VoIPline:10000@[Dev:sip:[email protected]:5060]
23:38:04.109 CallCtrl::onIncomingCall [CM503001]: Call(7): Incoming call from Ext.100 to "913175071320"[sip:[email protected]:5060]
23:37:28.281 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:[email protected]/100]
23:35:25.765 Call::Terminate [CM503008]: Call(6): Call is terminated
23:35:25.750 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:100
23:35:25.750 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:100
23:35:25.750 Call::RouteFailed [CM503014]: Call(6): Attempt to reach [sip:[email protected]:5060] failed. Reason: Not Registered
23:35:25.734 Call::RouteFailed [CM503014]: Call(6): Attempt to reach [sip:[email protected]:5060] failed. Reason: Not Registered
23:35:25.734 CallCtrl::onSelectRouteReq [CM503015]: Call(6): Target is not registered: Ext:Ext.100
23:35:25.734 Line::printEndpointInfo [CM505003]: Provider:[InPhonex] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.X.X:5060]
23:35:25.734 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:100
23:35:25.734 CallCtrl::onIncomingCall [CM503001]: Call(6): Incoming call from 3175071320@(Ln.10000@InPhonex) to [sip:[email protected]:5060]
23:35:25.171 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:100
23:31:44.656 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
23:31:44.343 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
23:24:32.234 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
23:21:44.015 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
23:21:43.468 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
23:21:29.890 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
23:20:57.718 Call::Terminate [CM503008]: Call(5): Call is terminated
23:20:57.718 Call::Terminate [CM503008]: Call(5): Call is terminated
23:18:32.421 MediaServerReporting::DTMFhandler [MS211000] C:5.1: 10.0.0.102:20554 is delivering DTMF using RTP payload (RFC2833). In-Band DTMF tone detection is disabled for this call segment.
23:18:20.046 CallCtrl::onLegConnected [CM503007]: Call(5): Device joined: sip:[email protected]:5060
23:18:20.046 CallCtrl::onLegConnected [CM503007]: Call(5): Device joined: sip:[email protected]:26274;rinstance=e4594ae04c496810
23:18:20.046 Line::printEndpointInfo [CM505003]: Provider:[InPhonex] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.X.X:5060]
23:18:08.484 CallCtrl::onSelectRouteReq [CM503004]: Call(5): Calling: VoIPline:10000@[Dev:sip:[email protected]:5060]
23:18:08.468 CallCtrl::onIncomingCall [CM503001]: Call(5): Incoming call from Ext.100 to "913175071320"[sip:[email protected]]
23:16:45.234 Call::Terminate [CM503008]: Call(4): Call is terminated
23:16:45.234 Call::Terminate [CM503008]: Call(4): Call is terminated
23:16:45.218 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:100
23:15:11.546 CallCtrl::onLegConnected [CM503007]: Call(4): Device joined: sip:[email protected]:26274;rinstance=e4594ae04c496810
23:15:11.546 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:100
23:15:11.546 CallCtrl::onLegConnected [CM503007]: Call(4): Device joined: sip:[email protected]:5060;transport=udp;wlsscid=1ae4691c270666;appsessionid=app-wsnnzj5whxxc
23:14:56.312 CallCtrl::onSelectRouteReq [CM503004]: Call(4): Calling: Ext:100@[Dev:sip:[email protected]:26274;rinstance=e4594ae04c496810]
23:14:56.312 Line::printEndpointInfo [CM505003]: Provider:[InPhonex] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.X.X:5060]
23:14:56.312 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:100
23:14:56.312 CallCtrl::onIncomingCall [CM503001]: Call(4): Incoming call from 3175071320@(Ln.10000@InPhonex) to [sip:[email protected]:5060]
23:14:54.828 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:100
23:11:43.687 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
23:11:43.359 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
23:01:29.718 StunClient::onInitTests [CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.X.X:3478 over Transport 192.168.X.X:5060
22:51:43.031 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:[email protected]:5100;user=phone
22:51:42.046 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
 
Ok from looking at the log, it seems that your audio is working otherwise it would say something about the audio problem.
Are you sure the phone has been configured correctly?
Can you hear other people on an internal line hear speak? - If they can't its 100% the phone your using. Either you've got a faulty phone, or somewhere in the setup is incorrect.
 
I have tried two hardphones plus a soft phone with the same results. My external phones are behind a firewall as well as the pbx. they hear me but I can hear them. Have all the ports forwarded to the pbx but I don't won't open ports for the external clients sense I don't have control over there firewall.

Any Ideas. I have seen the tunneling thing mentioned would that work.
 
I'm not to sure about tunneling, but I'll have a read up about it.
At the moment when an external clients calls in to their voicemail, they can't hear anything. But in my logs I get a message of audio failed.
I wonder if its something along the same lines?

Also what server version are you running? Have you checked the to see if your firmware is upto date on your phone?
 
This is 100% a firewall issue. RUn the firewall check and see if it passes the test. If not, you do not have static port mapping in place for the right ports.
 
If like me its not a firewall issue do this: http://www.3cx.com/forums/external-extension---call-problem-4724.html

Its an actual setup issue.
 
it's posible also that this is a routing problem. are your gateways all right?? in 3cx also in Your phones???
 
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