Solved Failed Update to 16.0.1.273

[ruderu]

Hi,

For some reason i can't update to the newest version of 3cx. I'm now on 16.0.0.1581 i've got a log file in my email, see below.
Anyone who can help me out?

Reading package lists...
Building dependency tree...
Reading state information...
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
apt-utils : Depends: apt (= 1.4.8) but 1.4.9 is to be installed
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).
Rollback to 16.0.0.1581...
Reading package lists...
Building dependency tree...
Reading state information...
3cxpbx is already the newest version (16.0.0.1581).
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
apt-utils : Depends: apt (= 1.4.8) but 1.4.9 is to be installed
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).


Kind regards Rutger

 

[JohnS_3CX]

Hi Rutger,

Seems there may be something wrong with your Linux installation at the moment.

Are you running the 3CX linux ISO?

 

[ruderu]

Hi,

I installed 3cx trough the 3cx website The pbx express install on amazon lightsail.

 

[JohnS_3CX]

Do you have console access to the instance?

You might have to perform some manual maintenance on your Linux installation, seems like something may have gone wrong with some packages, namely apt-utils which are package management tools.

You might want to run 'apt --fix-broken install' with elevated privileges to correct these packages, but I highly recommend you download a backup of your system first in case anything goes wrong and you need to reinstall.

 

[ruderu]

That worked thank you for your help.

 

[JohnS_3CX]

I'm glad it was resolved