Failing to make a call. But can recieve...

[Oleg1981]

Cant make a call any more.
But can receive calls.
After each call in the event list error is registered:
Call or Registration to 9xxxxxxxx@(Ln.10003@CallCentric_for_Outgoing) has failed. xxx.xx.xxx.xxx replied: 404 Wrong number dialed; from IP:xxx.xx.xxx.xxx:5060

 

[FS_Mathieu]

Hello @Oleg1981

Is there any number reformat in the 3CX -> Trunk SIP -> CID -> Outbound OR in the Trunk SIP in provider side ?
What is the What is the number dialed when troubleshooting ?

 

[JohnS_3CX]

Hi Oleg,

Looks like you dialed something that the provider doesn't like / Cant' find.

It might be a good idea to share your outbound rules and also E164 settings so we can understand what number you dialled.

You can also run a capture and see what 3CX sent in the invite VS what you dialled on the phone, to see if the system reformats your number at any point.