Does anyone have setup instructions for a simple doorbell application using a Fanvil i18S single button door phone? I have the i18S connected to 3CX and a ring group created. When the single button is pressed, a member of the ring group can answer the call and can speak to the person at the "doorbell" and all that works fine. However, I cannot get the contact closure to work correctly. This is what happens:
1. When the employee answers the call from the door phone, the relay immediately activates
2. The relay remains activated as long as the phone call continues (tested to 3 minutes)
3. When the employee presses the DTMF code, the relay deactivates after about 5 seconds and remains off.
4. Employee hangs up
This is what I want to happen:
1. Relay is deactivated, door is locked, someone comes to the door and rings the "door bell"
2. Employee answers the call from the door phone
3. Employee finds out if the person should be let in
4. If yes, the employee presses the DTMF code
5. The relay activates for about 5 seconds and then deactivates. Employee hangs up
Can anyone help with the phone settings?
1. When the employee answers the call from the door phone, the relay immediately activates
2. The relay remains activated as long as the phone call continues (tested to 3 minutes)
3. When the employee presses the DTMF code, the relay deactivates after about 5 seconds and remains off.
4. Employee hangs up
This is what I want to happen:
1. Relay is deactivated, door is locked, someone comes to the door and rings the "door bell"
2. Employee answers the call from the door phone
3. Employee finds out if the person should be let in
4. If yes, the employee presses the DTMF code
5. The relay activates for about 5 seconds and then deactivates. Employee hangs up
Can anyone help with the phone settings?
