Fanvil i30 Doorphone Video

[Dan MacFarline]

Anyone having any luck with getting video on the Fanvil i30 doorphone working on either the 3CX webclient or the smartphone app? I have tried mine connected via STUN and SBC and it works flawlessly for calls, locking, unlocking the door but the video doesn't display on the webclient or the phone app when called. Maybe there's a setting that need to be changed that didn't happen automatically when it was auto-provisioned via 3CX?

 

[Saqqara]

Both devices have to support the same video protocol, 3cx only supports vp8 video protocol

you will find the fanvil i30 does not support this, only h264

 

[Evolute IT]

Both devices have to support the same video protocol, 3cx only supports vp8 video protocol

you will find the fanvil i30 does not support this, only h264

Actually, the 3CX Apps only support VP8.

The Webclient is compatible with H264. I have SIP cams and videophones and it all work fine. Even over my SBC.

 

[Dan MacFarline]

Very odd that it isn't working, then. I tried it on two separate PBX's just to make sure it wasn't isolated to just my demo PBX. I can view the stream from the door phone using VLC but just a black screen on the 3CX webclient, Android app, or Windows softphone. I am at a loss.