Solved Fanvil phones DST problem

[John Paul]

With around 60 fanvil phones , of all the X7A's none changed according to the DST settings. Tried lots of options according to old forum posts... no luck.
Anyone came up with a solution to this issue? It is too much to go around all the phones and manually correct the time one by one and... we have other clients with the same issue.
Thanks in advance for any help

 

[JohnS_3CX]

Hi John,

It would be helpful if you read this first, and also provided a breakdown of the versioning across your deployment https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

 

[John Paul]

Thanks.
For the actual case we have an Enterprise Edition with the latest release. All the updates performed.
Running on Debian 9 and the server is on top of an highend dell server on site. Everything running great besides this recent issue with the X7A's.
Provisioning Method is Local
Trunk Provider: Siptrunk.com
Firewall passes all tests.
No custom templates.

The IP phones are Fanvil X7A Hardware 1.0using latest 3CX approved firmware 1.6.0.27

Thanks

 

[JohnS_3CX]

Thanks John, we will look further into it.

Kindly let me know which timezone your PBX is using to ensure I can replicate the issue

 

[John Paul]

The Time Zone is set to -5:00 United States - Eastern Time
Thanks

 

[John Paul]

Any news about this issue? I've seen several requests for help about this.. but no solutions.
Thanks

 

[JohnS_3CX]

Hi John,

It is still under investigation by the manufacturer, but I'm optimistic that they will provide us with an update to resolve this.

 

[JohnS_3CX]

Hi,

Please be advised that a new firmware update should appear within the next 24hrs that addresses the DST issues.

 

[John Paul]

All is good now. Thanks!

 

[JohnS_3CX]

Thanks for confirming