Hello,
I posted a comment to this thread back in December but the thread was closed: https://www.3cx.com/community/threa...hes-upgrade-finished.68156/page-2#post-307641
"I too am having the same issue. 25 Fanvil X5S phones and running the latest 1.12.5, and for the last 2 or 3 FW upgrades, the users are complaining of their phones flashing "Upgrade Finished" across the screens. Re-provisioned and Rebooted all the phones & 3CX server, didn't help."
I was back here today, poking around the search machine to not find anyone else experiencing similar issues other than an issue with the x5u and x6u phones.
It seems that the problem of "Upgrade Finished" flashing across the screen has gotten worse for all users (roughly 25 phones). Employees are now complaining that their BLF field and lights are going out (blank/not lit), and in some cases the phone is locked up completely which then needs to be unplugged.
Would it be best to reach out to Fanvil instead of here (which the thread above made it seem that would be best)?
I was going to try to roll back the firmware to an older version, but I am not sure where to find it online. I only found the list of the latest: https://www.3cx.com/support/phone-firmwares/
Could it be a network issue? We haven't changed anything in our network since beginning of last year, and the problems started after upgrading to the latest firmware on the phones and the latest version of 3CX.
I posted a comment to this thread back in December but the thread was closed: https://www.3cx.com/community/threa...hes-upgrade-finished.68156/page-2#post-307641
"I too am having the same issue. 25 Fanvil X5S phones and running the latest 1.12.5, and for the last 2 or 3 FW upgrades, the users are complaining of their phones flashing "Upgrade Finished" across the screens. Re-provisioned and Rebooted all the phones & 3CX server, didn't help."
I was back here today, poking around the search machine to not find anyone else experiencing similar issues other than an issue with the x5u and x6u phones.
It seems that the problem of "Upgrade Finished" flashing across the screen has gotten worse for all users (roughly 25 phones). Employees are now complaining that their BLF field and lights are going out (blank/not lit), and in some cases the phone is locked up completely which then needs to be unplugged.
Would it be best to reach out to Fanvil instead of here (which the thread above made it seem that would be best)?
I was going to try to roll back the firmware to an older version, but I am not sure where to find it online. I only found the list of the latest: https://www.3cx.com/support/phone-firmwares/
Could it be a network issue? We haven't changed anything in our network since beginning of last year, and the problems started after upgrading to the latest firmware on the phones and the latest version of 3CX.
