Fast-busy signal on incoming calls

[Ryandc]

I backed up my version 3.1 install, then upgraded to version 5. When I attempted to make incoming calls, all I got was a fast-busy signal (inboudn line maps to a digital receptionist, so the phone being unregistered was not a problem).
I then tried a clean install, and had the same problem. Nothing even showed up in the logs.
I reverted back to 3.1, but I'd like to be able to use v5.
Any thoughts?

 

[Mori]

Upgrade is supposed to work, but several post indicates that its not always does. Including own experience.

Try making a clean instal, then set up 3CX manually from the beginning..

 

[RobLloyd]

Are you getting anything in the server logs?

Before you delete everything, try just deleting your voip line and reinstall that. Might be a hangup in there causing issues from the upgrade.

 

[Ryandc]

Upgrade is supposed to work, but several post indicates that its not always does. Including own experience.

Try making a clean instal, then set up 3CX manually from the beginning..

I've got 50 extensions, a dozen or so receptionists and queues, a 10-channel sip trunk and a few backup PSTN lines. I'd really rather not have to redo everything manually, but I will take a look at just setting up the VOIP line by itself.

 

[Mori]

Oh.. i see the dilemma.
Good thing theres a holiday comming up.. :wink:

About the ext. you might want to consider creating a .csv to import in the future..