FAX in IVR

[rubennazarian]

Hello,
Is there any way that I can bring FAX server to IVR so when the client calls and if they press #x they will send a fax to fax server

 

[AWS2P]

Hi,
it seems your question has no chance to be done, how do you want in a same call to have human caller doing action #x for IVR to forward call to a new one for a fax ?????

Fax calls alone are not very reliable and stable over VOIP so trying what you ask is IMO completly impossible

 

[rubennazarian]

Hi,
it seems your question has no chance to be done, how do you want in a same call to have human caller doing action #x for IVR to forward call to a new one for a fax ?????

Fax calls alone are not very reliable and stable over VOIP so trying what you ask is IMO completly impossible

Well it is possible with Elastix 2.5
also I don't want the user to talk to human and send a fax
i want them to be able to send a fax when they call our number and it goes to digital reception.
ex. you call you press 3 and you send a fax

 

[leejor]

This has been discussed before...
https://www.3cx.com/community/threads/press-7-to-leave-a-fax.54488/