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Hello all,
I've installed the 3CX Phone System and before configure the remote clients, I did a firewall check. The results are bellow:
Testing SIP Port 5060 using STUN server: stun.3cx.com:3478
Resolving STUN server stun.3cx.com ... Resolved to: [199.192.206.228]
[Test1] Reachability test ... Resolved Public IP: 123.456.789.100:63426
STUN server stun.3cx.com has second address 199.192.206.229:3479
[Test2] One on One Port Forwarding ... OK.
Public IP: 123.456.789.100:63426
Testing Tunnel Port 5090 using STUN server: stun.3cx.com:3478
Resolving STUN server stun.3cx.com ... Resolved to: [199.192.206.228]
[Test1] Reachability test ... Resolved Public IP: 123.456.789.100:54141
STUN server stun.3cx.com has second address 199.192.206.229:3479
[Test2] One on One Port Forwarding ... OK.
Public IP: 123.456.789.100:54141
Testing External Audio RTP Port 9000 using STUN server: stun.3cx.com:3478
Resolving STUN server stun.3cx.com ... Resolved to: [199.192.206.228]
[Test1] Reachability test ... Resolved Public IP: 123.456.789.100:61775
STUN server stun.3cx.com has second address 199.192.206.229:3479
[Test2] One on One Port Forwarding ... OK.
Public IP: 123.456.789.100:61775
Testing External Audio RTP Port 9001 using STUN server: stun.3cx.com:3478
Resolving STUN server stun.3cx.com ... Resolved to: [199.192.206.228]
[Test1] Reachability test ... Resolved Public IP: 123.456.789.100:62440
STUN server stun.3cx.com has second address 199.192.206.229:3479
[Test2] One on One Port Forwarding ... OK.
Public IP: 123.456.789.100:62440
Testing External Audio RTP Port 9002 using STUN server: stun.3cx.com:3478
Resolving STUN server stun.3cx.com ... Resolved to: [199.192.206.228]
[Test1] Reachability test ... Resolved Public IP: 123.456.789.100:57827
STUN server stun.3cx.com has second address 199.192.206.229:3479
[Test2] One on One Port Forwarding ... OK.
Public IP: 123.456.789.100:57827
Remote clients can register (ip phones) however there is no audio in both ways.
The phone system is conected to a broadband router with fixed IP and open ports towards the server.
Could you please help me with this issue?
Regards
Paul
I've installed the 3CX Phone System and before configure the remote clients, I did a firewall check. The results are bellow:
Testing SIP Port 5060 using STUN server: stun.3cx.com:3478
Resolving STUN server stun.3cx.com ... Resolved to: [199.192.206.228]
[Test1] Reachability test ... Resolved Public IP: 123.456.789.100:63426
STUN server stun.3cx.com has second address 199.192.206.229:3479
[Test2] One on One Port Forwarding ... OK.
Public IP: 123.456.789.100:63426
Testing Tunnel Port 5090 using STUN server: stun.3cx.com:3478
Resolving STUN server stun.3cx.com ... Resolved to: [199.192.206.228]
[Test1] Reachability test ... Resolved Public IP: 123.456.789.100:54141
STUN server stun.3cx.com has second address 199.192.206.229:3479
[Test2] One on One Port Forwarding ... OK.
Public IP: 123.456.789.100:54141
Testing External Audio RTP Port 9000 using STUN server: stun.3cx.com:3478
Resolving STUN server stun.3cx.com ... Resolved to: [199.192.206.228]
[Test1] Reachability test ... Resolved Public IP: 123.456.789.100:61775
STUN server stun.3cx.com has second address 199.192.206.229:3479
[Test2] One on One Port Forwarding ... OK.
Public IP: 123.456.789.100:61775
Testing External Audio RTP Port 9001 using STUN server: stun.3cx.com:3478
Resolving STUN server stun.3cx.com ... Resolved to: [199.192.206.228]
[Test1] Reachability test ... Resolved Public IP: 123.456.789.100:62440
STUN server stun.3cx.com has second address 199.192.206.229:3479
[Test2] One on One Port Forwarding ... OK.
Public IP: 123.456.789.100:62440
Testing External Audio RTP Port 9002 using STUN server: stun.3cx.com:3478
Resolving STUN server stun.3cx.com ... Resolved to: [199.192.206.228]
[Test1] Reachability test ... Resolved Public IP: 123.456.789.100:57827
STUN server stun.3cx.com has second address 199.192.206.229:3479
[Test2] One on One Port Forwarding ... OK.
Public IP: 123.456.789.100:57827
Remote clients can register (ip phones) however there is no audio in both ways.
The phone system is conected to a broadband router with fixed IP and open ports towards the server.
Could you please help me with this issue?
Regards
Paul