First setup troubles

[bp529]

I am setting up my first test deployment of 3CX. I am knowledgeable in IT and networking, but I cannot get a single thing to work. This is a simple setup with local extensions and no external SIP provider.

Installed 3CX for Windows version 15.5.3849.1.
Configured Firewall
Created 3 extensions for Soft Phone use
Downloaded the latest Soft Phone Clients

I cannot get a single soft phone to register on the LAN. The clients all say that I am not on the latest version, but there are no upgrades left to do.

 

[Saqqara]

Do you send the welcome email, which contains the config for the 3cx client and the link to the latest client

 

[bp529]

Do you send the welcome email, which contains the config for the 3cx client and the link to the latest client

Yes. Downloaded from the Welcome Message links. When I load the configuration file attached to the email. It configures and gives me the incompatible version message. This is on iOS, Mac OS and Windows Clients.

 

[bp529]

The server sees the incoming connection from the clients. See attached photos.

 

[Saqqara]

Within the console, click on the update icon in the middle of the screen on the right and do any updates

 

[bp529]

Figured it out. Had another service utilizing port 5060. Shut it down and everything connected.