first time install - "error lisence.html" ?

[korenron]

I have put the key that you sent me into the mail

so what is this problem?

this is the first time I install it on this computer (at all.......)

what can I do?

 

[StefanW]

Could you elaborate a bit more the issue and where you see this error?

 

[korenron]

1.I have download and install 3CXPhoneSystem155.exe (next-next-next-install)
2.run the tool from web browser.
3. use the free key I got in the mail.
4.next-next-next-finish .
5. open the browser for setting , put all the information it want
7. press "Finish"
8. got error :
License Activation Failed
license_error.HttpsError

?

Thanks ,

 

[Panayiotis_3CX]

Hello @korenron,

I have sent you a p.m. Please check your inbox.

Thank you.

 

[zaur.q]

i have this problem too

 

[YiannisH_3CX]

https.error is usually related to DNS issues. Please make sure that you can resolve activation.3cx.com from the PBX machine correctly.
You can try setting your primary DNS server of the PBX machine to 8.8.8.8 and then flush your current DNS settings. Restart all services including the nginx service and try running the configuration tool again.

 

[zaur.q]

license_error.HTTP/1.1 400 Bad Request Cache-Control: private Content-Length: 1647 Content-Type: text/html Server: Set-Cookie: ASP.NET_SessionId=yyss2ydrpdu0aw5zhlknp1nt; path=/; HttpOnly X-AspNet-Version: 4.0.30319 X-Frame-Options: SAMEORIGIN Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept Access-Control-Allow-Methods: POST,GET,PUT,DELETE Date: Mon, 19 Jun 2017 11:52:52 GMT

 

[zaur.q]

i try a primary DNS 8.8.8.8 but it not help.

 

[DanielPL]

I`ve already changed both DNS Servers (primary: 8.8.8.8 and secondary: 8.8.4.4) and it doesn`t work too. I restarted all services, restarted the server after, but the problem continues...

 

[GiannosC_3CX]

Hi DanielPL,

Do you have any DPI (deep packet Inspection) enabled or are you using Proxy in front of the 3CX Phone system?

 

[StefanW]

can you tell use your computer host name? does this contain any non UTF-8 cahrs?

 

[DanielPL]

No DPI and No Proxy. SPI is enable in my router.

I use host names for my MS AD server, by the way 3Cx Server is in domain. In 3Cx wizard i chose "Local IP" and the name's chars are all from UTF-8.

 

[GiannosC_3CX]

Hi DanielPL,

SPI is enable in my router

Could you please disable this option? Please try to re-install the system after you disable the SPI option on the router and let us know.

 

[DanielPL]

It didn't work.

license_error.HTTP/1.1 400 Bad Request Cache-Control: private Content-Type: text/html Server: Set-Cookie: ASP.NET_SessionId=axqwamr0fsg4bv4xbg3hrgnh; path=/; HttpOnly X-AspNet-Version: 4.0.30319 X-Frame-Options: SAMEORIGIN Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept Access-Control-Allow-Methods: POST,GET,PUT,DELETE Date: Fri, 29 Sep 2017 18:45:54 GMT Content-Length: 1647

Can i do something else?