flag extension as 'virtual'?

[dandenson]

Is there any way to flag an extension as virtual? For example, having an extension that serves as the common voicemail, or using extensions to handle park and retrieval of calls on ATA's etc. I just don't like seeing the dashboard say 8/16 extensions online and a bunch of red in the extensions page.

 

[YiannisH_3CX]

Hello @dandenson

Please note that this is currently not possible as you cannot flag extensions as virtual. I would recommend however posting this as a feature request to our ideas section of the forum
https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.