Force 3CX Phone System to IN or OUT of office

[Pascal_101]

is it possible to force different ring groups in or out of office ?

the scenario is we have a callcenter that's open from 08:00 to 20:00 and an office that's open from 06:00 to 19:00.

users want to open the ring group with a dial code.

all groups have different trunks.

 

[Saqqara]

You can set opening hours on the trunks, option you are looking for - Set up Specific Office Hours for this trunk

 

[Pascal_101]

You can set opening hours on the trunks, option you are looking for - Set up Specific Office Hours for this trunk

true i got this set up, but sometimes the office goes home early and i dont want to change the opening and closing times

 

[eddv123]

Additionally this guide will explain the "force" element for dial-codes:
https://www.3cx.com/docs/pbx-dial-codes/

This is a global feature however designed for when there is an emergency for the entire system.

 

[Pascal_101]

i

Additionally this guide will explain the "force" element for dial-codes:
https://www.3cx.com/docs/pbx-dial-codes/

This is a global feature however designed for when there is an emergency for the entire system.

i've seen this *8 but i think it means the entire system wil go in or out of office, so if someone in the office uses it, the callcenter is out of office also

 

[eddv123]

Yes, this will put the entire system out of office - this is not what you want.