Forward external CIDs

[TOBI144]

Hi,

I am using 3CX v9-SP5 and I have to forward external call WITH the external CID is this possible? If yes, can someone tell me how?

Thanks!

 

[leejor]

The outgoing trunk must be VoIP, using a provider that supports sending a number other than what is assigned to the line. In other words, they have to allow you to change the number.

 

[TOBI144]

But which settings must I do in the trunk configuration? I just found in the configuration form the settings "international/national/local format.

 

[leejor]

My understanding is that those are used for changing the display on your own, internal phones. What number is displayed now, when you forward a call to an outside line?

Did you do a search on the forums, this has come up a number of times. You may want to read through this thread...

http://www.3cx.com/forums/keep-caller-id-on-forward-to-external-number-9248.html