Solved Forward if busy/unregistered

[Mathias Maes]

Hello

I want to forward a call when a person is busy or unregistered. How would I accomplish this?
I only have the following options on the forward page:
-Available
-Away
-DND
-Lunch
-Business trip

Does 'Away' corresponds with being unregistered?

Thank you!

 

[Saqqara]

You see these settings within the 3CX Management console - Extension - Forwarding Rules

 

[JohnS_3CX]

Hi Mathias,

This depends on the selected status. For simplicity, set the extension to "Available" first.

Then look at the settings of "Available":



Note: Each status can have it's own settings, so this only applies while the status is set to "Available". If the device is unregistered, the status still remains "Available"

 

[Mathias Maes]

Hello

Thanks for the super fast replies, I overlooked it completely! It's so simple if you know it.

 

[JohnS_3CX]

Glad to help!